Admin Anonymous - Confessions of the Everyday Admin

Today is Administrative Professionals Day. At HireVue we love our team members who do support work throughout the whole company. However, instead of just writing fluff about how wonderful our admins are, we would like to introduce you to our team and let them tell you about their jobs. 

Executive Admins

Meet Lindsey 

Lindsey started with us in August 2014. She supports four executives: VP of Worldwide Sales, CMO, CTO, COO. As you can see, she always has her hands full. She also does a stellar job covering the front desk.

What's your favorite part of being an admin? 

"I get to help everyone with their needs all day and everyday to make sure everything runs smoothly on a regular basis." 

What's the most rewarding part? 

"Satisfaction from things going according to plan/according to schedule."

Do you have any advice?

"Patience and following up are two of the most important things you will practice day in and out." 

Meet Sharline

Sharline has been with us for over three years and has supported all the executives at some point. Now as Team Operations Director, she oversees all functions of the office while also supporting our CEO. 

What's your favorite part of being an admin? 

"Being able to interact with Vuers from every department. I also love that I can make a difference in people’s work environment and create a place where people love to come every day and even bring their families on weekends."

What's the hardest part of being an admin?

"Being the bearer of bad news and/or sending emails correcting bad behavior. I know it’s necessary but it is BY FAR, the worse part of my job. The good part is that everyone is usually pretty understanding and the vast majority of Vuers do everything they can to keep our office awesome."

Do you have any funny stories?

"Most of my funny stories involve lack of sleep, Ambien, email regret, and inappropriate pieces of art. I am happy to give details, just stop by my cube."

Sales Support

Meet Shayla

Shayla has been with the sales support team for almost three years. Shayla supports half of our sales team by drafting and sending out customer contracts at lighting fast speed. 

Do you have any funny stories?

"The best part of my job is working with great people who know how to work hard to play hard.  One night after a company BBQ I taught a dance class.  Let's just say that many of the sales team have some amazing moves!"

What's the hardest part of your role?

"My job is incredibly detail oriented and the information I need is coming from the least detail oriented people in the organization so I feel like a detective at times."

What do you find most rewarding?

"The most rewarding part of my job is hearing the stories about the positive impact we have on people's lives.  HireVue allows people to tell their story and every interview has the chance to be a life changing event.  Every customer we sign becomes part of that process and I love seeing the whole process of customer engagement from start to finish."

Meet Latisha

Latisha has been with the company for almost three years. Latisha supports our Strategic sales reps to ensure all aspects of contracts are complete and accurate. 

 

 

Do you have any advice? 

"Make sure you have a way to let go of the tough deals or frustrating moments and come back with a good attitude the next day. Because the majority of this role is repeating one's self multiple times and sometimes to the same people. But know without this role there would be a lot of chaos. Ops does everything they can to prevent chaos."

What do you find most rewarding?

"When I've been able to help an RSM beyond just pricing. To be able to give input on the structure of their deal because I know the ins and outs of Sales Ops and what other RSMs have done in their deals. Or to catch a potential roadblock before it affects the RSM's deal."

What is your favorite part of your role?

"I enjoy being part of the Sales Process. Not just creating proposals and service orders but be part of creating the processes that the Sales Team uses in order to do their job. These processes affect our business and it is great to have input and use my 10+ years of Sales Ops experience to build out these processes. Like being part of the Pricing Committee or doing an overhaul of SFDC."

 

These two lovely ladies have done such an incredible job that they made it into the 2014 Founders Club and are going to Cancun in May!! Have fun you two, you deserve it!!

HR Support

Meet Terra

Terra has been with the company for two years She most recently supports the HR team by coordinating interviews as well as a variety of other HR related tasks.

What does a normal day look like for an admin?

"The best answer to this question is that there is never a 'normal' day. Each day is entirely unique. You may start your day with a plan to accomplish something only to hit the end of the day and you didn't even touch your original plan. You always have to adapt according to your circumstances."

What do you find most rewarding?

"Within my role, I love making sure all our candidates have a great interviewing experience at HireVue. I also love being able to help everyone and interact with all departments in the company."

P.S. - I want this shirt as my admin gift this year. Hint hint.

 

And now some just for fun "You Know You're An Admin When....."

  • You’re excited that your boss is actually in the office for the day.
  • You can complete your executive’s thoughts and anticipate his next request.
  • You pull out the wand and say, “Sure, I can make that happen!”
  • Your boss and team legitimately wonder if you have GPS trackers on them because you know where they are every minute of the day.
  • You return from vacation or a sick day and everyone is treating you like a celebrity they can’t wait to meet.
  • You feel like an octopus with eight arms that has been challenged to balance twice as many tasks, and amazingly get each one done with a smile.
  • You think your dual monitor system is great, but wonder if there might be room on your desk for three.
  • You are given all your boss’ passwords, credit card numbers, and sworn to confidentiality.
  • Everyone comes to you for everything.

Thank you to all our amazing admins in the office. We know your job is not easy and we are grateful for all you do!! You keep this office running!